Accessibility

We strive to ensure that everyone, regardless of disability, age, technical literacy, or device used, can access and use our website.

Accessibility is not merely a feature but a fundamental right and a core value in our service design.

Our website is designed and developed to comply with the following international accessibility standards:

• WCAG 2.1 (Web Content Accessibility Guidelines 2.1)
  Targeting Level AA conformance
• JIS X 8341-3:2016
  Japanese Industrial Standard for accessible design guidelines for information and communication technology
• ARIA (Accessible Rich Internet Applications)
  Enhancing accessibility of dynamic content and interactive elements

Our website includes the following accessibility features:

3.1 Keyboard Navigation

• All interactive elements are operable by keyboard alone
• Logical focus order using Tab key
• Visible focus indicators
• Escape key to close modals and menus

3.2 Screen Reader Support

• Proper HTML structure and semantic markup
• Alternative text (alt attributes) for images
• ARIA attributes to convey states, roles, and properties
• Proper heading level hierarchy

3.3 Visual Accessibility

• Contrast ratios meeting WCAG AA standards (4.5:1 or higher)
• Support for text size enlargement (up to 200%)
• Information conveyed without relying on color alone
• Clear focus indicators

3.4 Content and Language

• Clear and easy-to-understand language
• Explanations and definitions for complex terms
• Appropriate line spacing and paragraph structure
• Language specification via lang attribute (Japanese/English)

3.5 Forms and Interactions

• Clear form labels and descriptions
• Specific error message presentation
• Input assistance and autocomplete
• Timeout warnings and extension options

3.6 Multimedia

• Captions for video content (in progress)
• Transcripts for audio content (in progress)
• Avoidance of autoplay
• Playback controls provided

3.7 Responsive Design

• Support for mobile, tablet, and desktop
• Optimized layout for different screen sizes
• Touch target size optimization (minimum 44x44px)
• Support for both landscape and portrait orientation

We test and verify accessibility using the following methods:

• Automated Testing: Regular automated verification using Lighthouse, axe DevTools, and similar tools
• Manual Testing: Real device testing with keyboard navigation and screen readers (NVDA, JAWS, VoiceOver)
• User Testing: Usability testing with users who have disabilities (planned)
• Third-Party Audits: Regular audits by accessibility specialists (annually)

We are continuously working to improve accessibility. The following known issues currently exist:

• Video Content Captions: Captions are not yet available for some videos
  Planned: Add captions to all videos by Q2 2025
• PDF Documents: Some PDF documents are not in an accessible format
  Planned: Make all PDFs accessible by Q3 2025
• Third-Party Tools: Some embedded third-party tools (chat widgets, etc.) have insufficient accessibility
  In progress: Evaluating migration to accessible alternatives

We are actively working to resolve these issues.

If you encounter any accessibility issues or have suggestions for improvement, we would love to hear from you.

Contact Methods:

• Email: contact@storytlr.ai
• Contact: here

Inquiries are generally accepted via email or through our contact page.

We will respond to feedback within a few business days and take corrective action as needed.

If You Need Assistance:
If you are unable to access specific content for accessibility reasons, we will provide individual support such as alternative content formats. Please do not hesitate to contact us.

Our website may include content and tools provided by third parties (social media embeds, video players, analytics tools, etc.).

While the accessibility of such third-party content is not entirely under our control, we select accessible services wherever possible and request accessibility improvements from providers.

Accessibility is an ongoing effort. We continue to improve based on the following principles:

• Quarterly accessibility audits
• Mandatory accessibility reviews for new feature development
• Accessibility training for the development team
• Prioritization and improvement based on user feedback
• Keeping up with the latest standards and best practices

This page is updated regularly to inform you of the latest accessibility status.